Empirical Approach…Measurable Results

Since 1995, Rick Flowerday has been helping clients to see and forge solutions to legacy operations and supply chain systems that they didn’t think needed improvement. He started out running large strategic sourcing projects for clients before most companies had developed sophisticated Procurement functions. These projects saved his clients hundreds of millions of dollars in annual expense.
It was while doing this sort of work that he discovered that the people running operations in large companies had an ingrained incrementalist worldview of operations improvement.  They were not even vaguely aware of the rapid, transformative opportunities available because they were (laudably) focused on efforts designed to drive 1-5% improvements. When Rick would announce to his clients that he could help them to realize 10-50% they were incredulous…until they saw the results!

Helping Companies To See and Claim Transformational Savings

These results are non-obvious because they are revealed only through a thorough and rigorous process of data collection and synthesis, hypothesis formation, hypothesis testing in models followed by proof of concept testing prior to roll-out. This empirical approach surfaces efficiency and savings opportunities that are orthogonal to, and order-of-magnitude beyond conventional, legacy processes.

Our teams have saved our clients over one billion dollars across all of our practice areas. We do this by aggressively challenging deeply held preconceptions of how legacy processes work. Then we set out to test and measure breakout improvement. This strips out measurable expense from the middle of the P&L.

Partial list of clients

Chase Manhattan

VMware

Deutsche Bank

Novartis

State of Washington

Verizon Wireless

MCI WorldCom

First Horizon National

Bank of America

Bonny Doon Vineyard

Almaden Vineyard

Astra Merck

Home Bancshares

First Tech Credit Union

Great Western Bank